TERMS & CONDITIONS
Effective Date: 14 October 2026
Last Updated: 14 October 2026
1. Introduction and Acceptance
Welcome to DRx Forum. These Terms and Conditions govern your access to and use of our website, https://drxforum.in/, and the educational products and services offered through it.
By accessing our website, purchasing educational materials, submitting a pharmacist registration application, or using any of our services, you agree to these Terms and Conditions and our applicable Privacy Policy and Refund and Cancellation Policy.
If you do not agree with these terms, please discontinue using the relevant services.
2. Business Information
Business Name: DRx Forum
Address: Kumirmora Kabarsthan More, Hooghly – 712704, West Bengal, India
Email: Team.drxforum@gmail.com
Contact Number: +91 7001957155
Website: https://drxforum.in/
3. Nature of Our Services
DRx Forum provides educational resources and related assistance for pharmacy students and professionals. Depending on the services available on the website, these may include:
Digital examination notes and study materials.
Previous-year question papers and other educational resources.
Pharmacy-related educational information.
Pharmacist registration application assistance and document collection for verification.
A pharmacist directory and verification-related features.
Other pharmacy education and support services described on the website.
The availability, scope, features, and price of each product or service will be described on the relevant page or during the purchase process.
4. Educational Materials and Examination Results
Our educational notes, study materials, question papers, and other learning resources are provided for educational and informational purposes.
Customers should review the product description, subject, academic session, format, and price before purchasing.
We aim to provide accurate and useful educational content, but we do not guarantee that every material will be error-free, exhaustive, or sufficient for any particular examination.
Purchasing or using our materials does not guarantee passing an examination, obtaining a particular score, securing employment, or achieving any professional outcome.
Students remain responsible for following the official syllabus, examination notifications, instructions, and rules issued by the relevant examining authority.
If you identify a material error or a technical issue affecting access to purchased content, please contact us at Team.drxforum@gmail.com.
5. Pharmacist Registration Assistance and Verification
DRx Forum may provide a platform for submitting pharmacist details and supporting documents for administrative review and verification-related assistance.
Applicants must provide accurate, complete, current, and genuine information.
Applicants must upload legible documents that belong to them or that they are legally authorised to submit.
Applicants must not submit forged certificates, misleading details, false registration numbers, or documents belonging to another person without lawful authority.
Applications may remain pending while submitted details and documents are reviewed.
An application may be rejected or returned for clarification if information is incomplete, inconsistent, inaccurate, or unverifiable.
Approval for display in the DRx Forum directory is an administrative decision relating to the website’s directory. It does not replace or constitute official registration, licensing, or approval by a pharmacy council, government authority, or other statutory body.
Payment for DRx Forum’s assistance does not guarantee approval by a statutory authority or third party.
Applicants are responsible for checking the applicable official requirements and completing any separate procedures required by the relevant authority.
Important: Unless expressly stated otherwise, DRx Forum is an independent educational and assistance platform and does not represent itself as a government department or statutory pharmacy council.
6. Applications, Fees, and Payments
Prices and applicable fees will be displayed or communicated before a purchase or payment is completed.
Customers must review the product or service description and payment amount before confirming a transaction.
Payments may be processed through third-party payment gateways made available on the website, such as Razorpay or Paytm.
A payment confirmation, transaction reference, or successful gateway response may be used to verify the payment status.
Where payment is required for a registration assistance service, the application may be subject to payment confirmation before it enters the relevant review queue, as explained during the application process.
If a payment fails, remains pending, or is debited without the expected order or application confirmation, customers should contact Team.drxforum@gmail.com with the transaction details.
Statutory fees payable directly to a pharmacy council or government authority are separate from DRx Forum’s charges unless expressly stated otherwise.
We do not ask customers to disclose their UPI PIN, banking password, card security code, or one-time password to DRx Forum.
7. Refunds and Cancellations
Refund requests are governed by our separate Refund and Cancellation Policy, available on the website.
Customers should review that policy before completing a purchase. Refund eligibility may depend on the type of product or service, whether digital content has been delivered or accessed, the stage of service delivery, payment status, and applicable law.
Refund and cancellation requests must be submitted to Team.drxforum@gmail.com with the transaction reference, reason for the request, and relevant supporting evidence, in accordance with the published policy.
Nothing in these Terms and Conditions excludes a refund, remedy, or consumer right that cannot legally be excluded.
8. Intellectual Property and Permitted Use
Unless otherwise stated, the website’s original educational notes, written content, branding, graphics, designs, and other materials are owned by DRx Forum or used with appropriate permission.
Subject to any separate licence or permission provided at the time of purchase:
Purchased digital materials are intended for the customer’s personal educational use.
Customers must not reproduce, republish, resell, redistribute, upload, or commercially exploit our original paid materials without prior written permission, except where permitted by applicable law.
Customers must not remove copyright notices or misrepresent our original content as their own.
Users must not use the DRx Forum name, logo, or branding in a way that falsely suggests an official partnership, endorsement, or authorisation.
Nothing in this section claims ownership of third-party materials that belong to their respective rights holders. Any use of third-party material remains subject to applicable rights and permissions.
9. User Conduct and Prohibited Activities
When using our website or services, you agree not to:
Submit false, fraudulent, misleading, or unauthorised information.
Upload forged documents, malicious files, or unlawful content.
Attempt to access another user’s account, documents, or personal information without authorisation.
Interfere with website security, operation, or availability.
Use automated methods to extract data or content in a manner that violates these terms or applicable law.
Circumvent payment controls, access restrictions, or verification procedures.
Harass, threaten, impersonate, or defraud other users.
Use the website for any unlawful purpose.
We may investigate suspected misuse and take proportionate action, including restricting access, rejecting an application, or reporting suspected unlawful conduct to the appropriate authority where legally justified.
10. Public Pharmacist Directory
Where the website provides a public pharmacist directory, only selected information intended for public display may appear in search results.
Applicants are responsible for ensuring that the professional information they submit is accurate. DRx Forum may correct, restrict, remove, or suspend a directory entry where a reasonable concern arises about accuracy, authorisation, verification status, misuse, or legal compliance.
The directory is provided for informational and verification-related purposes. Users should confirm any information requiring official reliance directly with the relevant pharmacy council or statutory authority.
Personal contact details and uploaded certificates are not intended for public display through the directory.
11. Privacy and Personal Information
The collection and handling of personal information are explained in our separate Privacy Policy.
By submitting personal information or documents, you acknowledge that the information will be handled as described in that policy and in accordance with applicable law.
You should submit only information reasonably necessary for the service and must not upload unrelated personal or confidential information.
12. Third-Party Websites and Services
Our website may link to third-party websites or use external services, including payment gateways, hosting providers, or other technical services.
These third parties operate under their own terms, policies, and procedures. DRx Forum does not control all aspects of their operation and is not responsible for independent changes or practices outside our reasonable control.
Your use of those services may be subject to additional terms presented by the relevant provider.
13. Website Availability and Technical Issues
We aim to keep the website and its services available and functioning properly. However, interruptions may occur due to maintenance, hosting problems, security incidents, internet connectivity, third-party services, or other technical circumstances.
We may update, suspend, or discontinue a website feature where reasonably necessary for maintenance, security, operational improvements, or legal compliance.
Where a technical problem affects a paid order or application, please contact Team.drxforum@gmail.com so that we can investigate and determine an appropriate remedy under the applicable policy and law.
14. Disclaimers and Limitation of Liability
To the extent permitted by applicable law, DRx Forum does not guarantee uninterrupted website availability, error-free content, or a particular educational or professional outcome.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. In particular, these terms do not restrict mandatory consumer rights or remedies.
Where legally permissible, DRx Forum will not be responsible for losses arising solely from circumstances beyond its reasonable control, such as third-party service outages or network interruptions, subject to any duties or liabilities imposed by applicable law.
15. Suspension or Termination of Access
We may suspend or restrict access to particular services where reasonably necessary because of suspected fraud, security risks, material violations of these terms, unlawful activity, or legal requirements.
Where appropriate and legally permissible, we may provide notice and an opportunity to resolve the issue. Any decision affecting a paid order, application, or customer entitlement remains subject to applicable law and the relevant published policy.
16. Changes to These Terms
DRx Forum may revise these Terms and Conditions when its services, website features, business practices, or legal obligations change.
The updated version will be published on this page with a revised update date. Changes will apply prospectively, subject to applicable law. Customers should review the terms periodically.
17. Governing Law and Disputes
These Terms and Conditions are governed by the laws of India, subject to applicable mandatory legal protections.
If a dispute arises, the parties are encouraged to contact DRx Forum first to seek a reasonable resolution.
Nothing in this section prevents a customer from approaching a consumer forum, regulator, court, or other competent authority where permitted by law. Any question of jurisdiction will be determined in accordance with applicable law.
18. Contact Information
For questions about these Terms and Conditions, orders, educational products, or pharmacist registration assistance, please contact:
DRx Forum
Kumirmora Kabarsthan More, Hooghly – 712704, West Bengal, India
Email: Team.drxforum@gmail.com
Phone: +91 7001957155
Website: https://drxforum.in/
For formal refund requests, please follow the procedure described in our Refund and Cancellation Policy.
DRx Forum
Educational Resources and Pharmacist Registration Assistance